Nabeel Mahdee

Application support and technology operations professional with a software engineering background. I keep critical systems running, trace problems to the root, and whenever I spot manual work I look for a way to automate it or build a small tool to take it over.

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sys.status

$ status --now

availabilityOPEN
focussupport + automation
fieldtech ops
baseMississauga, ON
seekingrole / side gigs

Most of my day is support. The rest is making sure nobody has to do the same manual task twice.

terminal // try it

$

modules/

$ ls services/

Find the manual work. Remove it.

MODULE_01

Support & Troubleshooting

Incident investigation, log analysis, user and access setup, and clear guides your team can follow.

MODULE_02

Process Automation

Repetitive manual tasks (file checks, validations, routine steps) turned into scripts that run on their own.

MODULE_03

Small Internal Tools

Lightweight Python and Windows Batch utilities that save people time on jobs they dread.

MODULE_04

Websites

Clean, professional sites for individuals and small businesses (HTML/CSS/JS, WordPress, Squarespace, Carrd).

skills.txt

$ cat skills.txt

operations: Application Support, Troubleshooting, Log Analysis, Incident Resolution & Escalation, Access Management, Documentation, ServiceNow
code: Python, SQL, Java, C# / .NET, PHP, JavaScript, jQuery, Selenium, Git
web: HTML, CSS, Bootstrap, Bulma, WordPress, Squarespace, Carrd, Apache, Tomcat
systems: Windows Server, Linux CLI, Batch / CMD, SSH, Remote Desktop, TeamViewer, FileZilla
network: TCP/IP, DNS, DHCP, HTTP, SMTP, IMAP, OSI Model
databases: MS SQL Server, MySQL, Oracle, MongoDB
ai tools: Claude, Copilot, ChatGPT, Gemini

education.log

$ cat education.log

Software Engineering Diploma

Computer Systems Technology
Sheridan College, Oakville, ON

B.Sc. Electrical & Electronic Eng.

International Islamic University Chittagong, Bangladesh

record/001

$ cat experience/current

FEB 2022 – PRESENT

Specialist, Technology Operations

Bank of Montreal (BMO) / Toronto, ON

Support critical daily operations: high-volume file processing, system jobs, monitoring and incident escalation.
Build Windows Batch tools that validate project directories and improve operational processes.
Monitor system and application logs to catch errors early and speed up incident resolution.
Handle user onboarding: access permissions, role groups, software installs and troubleshooting.
Run critical jobs across Windows Server environments; use MS SQL for validation, monitoring and backups.
Work with technical teams and stakeholders to escalate complex issues and restore service.

record/000

$ cat experience/previous

APR 2021 – FEB 2022

Application Support Analyst

Bank of Montreal (BMO) / Mississauga, ON

Supported multiple business automation applications while meeting SLA requirements.
Resolved production incidents through log analysis, data validation and troubleshooting.
Partnered with business and technical stakeholders to restore services.
Wrote troubleshooting guides, procedures and training materials for onboarding and knowledge sharing.

open_channel

$ ping nabeel

Hiring, or have a project?

Send a signal and I will get back to you.

Email me LinkedIn